Refund policy

Return and Replacement Policy
At Classic Vastra, we do not offer returns or refunds. We only provide replacements in accordance with the conditions below.

Replacement eligibility
You may request a replacement within 3 days of delivery if:

You received a damaged, defective, or incorrect item.
You need a different size, subject to availability.
The item is unused, unworn, unwashed, and in its original condition.
All original tags, packaging, and accessories are intact.
To request a replacement, please contact us within 3 days of delivery and provide your order number, the reason for replacement, and clear photos or a video of the item.

Non-eligible items
A replacement will not be accepted if:

The request is made more than 3 days after delivery.
The item has been worn, washed, altered, damaged after delivery, or used.
Tags or original packaging are missing.
The item was purchased in the wrong colour, design, or quantity by mistake, unless we approve the request.
Replacement process
Replacement requests are reviewed before approval. Once approved, we will provide instructions for returning the original item. The replacement will be dispatched after the returned item has been received and inspected.

All replacements are subject to product and size availability. If the requested replacement is unavailable, please contact us so we can offer an appropriate alternative.

Refunds and cancellations
We do not provide cash, bank, UPI, or original-payment-method refunds. Orders cannot be cancelled after they have been dispatched.

Nothing in this policy limits any rights available to customers under applicable Indian consumer law.